Privacy Policy

Vexora Apps ("we", "us", or "our") operates Caller ID: Trusted Call (the "App"). This Privacy Policy explains how information may be collected, used, processed, and protected when you use our application.

By downloading, installing, or using Caller ID: Trusted Call, you acknowledge that you have read and understood this Privacy Policy.

1. Information We May Collect

Depending on the features you use and the permissions you grant, the App may access or process certain information available on your Android device.

Contact Information: Names, phone numbers, email addresses, and other contact details stored in your device contacts when you grant contact permission.
Call Information: Information related to incoming, outgoing, missed, or recent calls, such as phone numbers, call type, and call history, when the required permissions are granted.
Device Information: Device model, Android version, application version, language, device configuration, and technical identifiers.
Network Information: IP address, network connection status, and related technical information when the App connects to online services.
Usage Information: Information about how you interact with the App, including features used, screens viewed, and general application activity.
Diagnostic Information: Crash reports, performance information, and technical logs used to improve application stability.
Advertising Information: Advertising identifiers and related technical information that may be processed by advertising providers.

The information accessed by the App depends on the features you choose to use and the permissions granted through your Android device.

2. How We Use Information

Information may be used for the following purposes:

Provide caller identification functionality.
Display and manage contacts.
Provide recent call history and call-related features.
Allow users to search and organize contacts.
Support call blocking functionality.
Provide calling and communication features.
Improve application performance and reliability.
Identify and resolve crashes and technical problems.
Deliver notifications when enabled by the user.
Provide and measure advertisements.
Manage application configuration and updates.
Prevent misuse, fraud, or unauthorized activity.
Comply with applicable legal requirements.

3. Contacts and Call Information

Caller ID: Trusted Call provides contact management and call-related functionality. When you grant the appropriate Android permissions, the App may access information stored in your contacts and call history.

This information may be used to provide features such as:

Contact browsing and search.
Caller identification.
Recent call history.
Favorites.
Quick calling actions.
Call blocking.
Contact-related actions.

The App does not require access to contacts or call history unless the corresponding feature requires it and the necessary permission is granted.

4. Permissions We Use

The App requests Android permissions only when they are relevant to specific application functionality.

Permission	Purpose
READ_CONTACTS	Read contacts stored on the device to display names, phone numbers, and related contact information.
WRITE_CONTACTS	Create or modify contact information when the user chooses to manage contacts through the App.
CALL_PHONE	Allow the App to initiate phone calls when requested by the user.
READ_PHONE_STATE	Access relevant phone state information required for calling and caller-related functionality.
READ_CALL_LOG	Read recent call information to display and organize call history.
ANSWER_PHONE_CALLS	Support supported incoming-call functionality where permitted by Android.
FOREGROUND_SERVICE	Support ongoing phone-related services when required by the App.
SYSTEM_ALERT_WINDOW	Display caller-related overlays when the user has enabled the required Android setting.
REQUEST_IGNORE_BATTERY_OPTIMIZATIONS	Support reliable background caller-related functionality where required and permitted by the user.
WAKE_LOCK	Help prevent interruption of important phone-related operations while they are active.
POST_NOTIFICATIONS	Display notifications when notification permission is granted.
INTERNET	Connect to online services used by supported caller identification, analytics, advertising, and application functionality.
ACCESS_NETWORK_STATE	Check whether a network connection is available.
BROADCAST_CALL	Support relevant phone-call broadcast functionality where permitted by the Android system.
REQUEST_DELETE_PACKAGES	Allow supported application-management flows that open the Android system uninstall interface.

You can manage or revoke applicable permissions through your Android device settings. Some App functionality may not work when the required permission is denied or revoked.

5. Third-Party Services and SDKs

The App uses third-party services and software development kits (SDKs) to support analytics, crash reporting, notifications, advertising, application configuration, and other technical functions.

Service / Category	Purpose
Firebase Analytics	Understand general application usage and improve the user experience.
Firebase Crashlytics	Identify crashes, errors, and technical problems.
Firebase Cloud Messaging	Deliver notifications and application-related messages.
Firebase Remote Config	Manage application configuration and supported features.
Google Mobile Ads	Display advertisements and measure advertising performance.
Other Advertising Services	Support advertising, monetization, and advertisement performance measurement where applicable.
Android / Google Play Services	Support application functionality, security, updates, and Android platform services.

Third-party service providers may process information according to their own privacy policies and applicable laws.

6. Caller Identification and Call Blocking

Caller ID: Trusted Call may provide caller identification and unwanted-call management features using information available on the device and, where supported, information obtained through online services.

Caller identification may use available phone numbers and related technical information to display caller information or assist with identifying potentially unwanted calls.

Call blocking features are controlled by the user and may depend on Android system capabilities, permissions, and device configuration.

7. Advertising and Analytics

The App may display advertisements to support its operation. Advertising providers may process limited technical information to display, measure, and improve advertisements.

This may include information such as:

Advertising identifiers.
Device information.
IP address.
General network information.
Ad interaction information.
Diagnostic information.

Analytics services may also process general usage and technical information to help us understand application performance and improve the App.

8. Notifications and Background Functionality

When notification permission is granted, the App may display notifications related to caller information, calls, application features, updates, or other relevant events.

Certain phone-related functionality may continue operating in the background where permitted by Android. Background operation is used only to support features that require timely phone or caller-related processing.

Users can manage notification and background permissions through Android device settings.

9. How Information May Be Shared

We do not sell personal information as a direct exchange for money.

Information may be shared with trusted service providers when necessary to operate and support the App, including:

Analytics providers.
Crash reporting providers.
Advertising partners.
Cloud and technical service providers.
Notification service providers.
Security and fraud-prevention services.

We may also disclose information where required by applicable law, legal process, court order, governmental request, or where necessary to protect the rights, safety, and security of users or our services.

10. Data Security

We use reasonable technical and organizational safeguards designed to protect information processed through the App against unauthorized access, alteration, disclosure, or destruction.

However, no electronic storage system or internet transmission method can be guaranteed to be completely secure. Users should also take appropriate steps to protect their devices and keep their Android software updated.

11. Data Retention

Information is retained only for as long as reasonably necessary to provide the App's functionality, maintain services, improve performance, resolve technical issues, prevent misuse, and comply with applicable legal requirements.

Information stored locally on your device, such as contacts and call history, remains subject to the Android permissions and storage controls of your device. You can manage or remove such information through the App or Android system where supported.

Analytics and diagnostic information may be retained by third-party service providers according to their respective retention policies.

12. Children's Privacy

Caller ID: Trusted Call is not intended to knowingly collect personal information from children in violation of applicable laws.

We do not knowingly request personal information from children for purposes that are prohibited by applicable privacy laws.

If we become aware that information has been collected from a child without appropriate authorization or legal basis, we will take reasonable steps to handle or delete such information as required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App, our services, third-party providers, or applicable legal requirements.

When material changes are made, the updated Privacy Policy will be made available through an appropriate location associated with the App.

We encourage users to review this Privacy Policy periodically to remain informed about how information is handled.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information by Caller ID: Trusted Call, please contact us:

Developer: Vexora Apps
Email: vikramkarne8485@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries.

Consent

By downloading, installing, or using Caller ID: Trusted Call, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

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